Frontline.io, a cutting-edge Software as a Service (SaaS) platform, is poised to accelerate market adoption and revolutionize the print industry’s training and support services. This innovative technology will be showcased live at drupa 2024 in Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) formats, demonstrating its transformative capabilities in collaboration with esteemed partners across the exhibition.
The Frontline.io platform is already reshaping the landscape of technical training and support services for leading global hardware manufacturers by enabling the creation of highly accurate, interactive digital twins. These digital recreations of hardware systems address critical industry challenges related to operational efficiencies, recruitment, and training. By almost eliminating the need for physical examination of real systems, Frontline.io significantly enhances productivity, reduces costs, and boosts efficiency for operators, service engineers, and trainers.
Major industry players such as HP, operating under the brand xRServices, Landa Digital Printing, and BOBST, are among the companies leveraging Frontline.io to offer digital twins of their products. They will showcase the training and service advantages to customers and prospects at their drupa booths.
Users of Frontline.io are experiencing remarkable improvements in efficiency, with a reported 70% increase in remote troubleshooting efficiency and reduced call times. This translates to fewer dispatched engineers and fewer incorrect or unnecessary parts being sent to customers, thanks to the platform’s intuitive and accurate remote diagnostics capabilities. Consequently, press operators enjoy increased uptime, while manufacturers and customers benefit from significant time and cost savings. Manufacturers using Frontline.io report around 50% savings on training costs, with customers experiencing a 15% increase in productivity.
CEO of Frontline.io, Itzhak Pichadze, emphasizes the platform’s unique offering, stating, “This unique ‘C3’ offering addresses crucial industry challenges, including operational bottlenecks, lengthy training times, skills gaps, and high costs associated with training, content creation, and repairs. Frontline.io provides a seamless, highly effective digital solution, propelling forward-thinking hardware manufacturers into the training and support services of the future.”
Frontline.io’s precise digital twins can be quickly created for various parts catalogues, system workflows, operational functions, and troubleshooting procedures. Customers have the flexibility to enable cross-platform interaction and choose from AR, VR, or MR experiences, consolidating all training and support tools into one integrated solution.
As the print industry embraces digital transformation, Frontline.io stands at the forefront, empowering manufacturers to overcome challenges and embrace the future of training and support services.
