DCS Integrated Media, a leader in the Nigerian printing and media consulting sector, proudly celebrated Customer Service Week with a renewed focus on delivering unmatched excellence. As the foremost media consultancy in the printing industry, DCS Integrated Media has long been the bridge connecting key players across the print value chain, including printers, publishers, paper suppliers, and government stakeholders. The company has been pivotal in fostering collaboration and driving growth within the industry, and this week of appreciation underscores its commitment to supporting the entire ecosystem.
Reflecting on the milestone, Mr. Tunde Obokhai, MD/CEO of DCS Integrated Media, emphasized the company’s critical role in the development of the printing sector. “DCS Integrated Media has always been at the forefront of advocating for the needs of the printing community. Our mission is to connect the dots between printers, publishers, paper suppliers, and policymakers, ensuring that everyone across the value chain works in harmony. This week, as we celebrate our valued customers, we also reaffirm our dedication to providing the best service in the industry,” he said.
In conjunction with this celebration, DCS Integrated Media is extending an open call to all stakeholders in the printing industry to lend their support to the upcoming International Paper Publishing and Print Expo (IPPPEX 2024), slated for November 6-7 at the NAF Conference Center, Abuja. As one of the most anticipated events in the print calendar, IPPPEX 2024 is set to gather the brightest minds and leading companies to explore the future of print, publishing, and packaging in Nigeria. “We invite printers, publishers, print lovers, and buyers to join us at IPPPEX. There are still spaces for exhibitors and partners, and we look forward to making this a landmark event for the industry,” stated Norah Okpara, Business Manager at DCS Integrated Media.
The celebration of Customer Service Week also provided an opportunity for DCS Integrated Media to showcase its unique approach to customer relations. The company organized feedback sessions and interactive engagements, ensuring that its clients’ evolving needs are met with precision and care. “Our clients are the heartbeat of what we do, and it’s their trust that has positioned us as the industry leader. Listening to them helps us serve better, and we are excited about the possibilities for future growth together,” Okpara added.
DCS Integrated Media’s leadership continues to emphasize the company’s role as a key influencer in the industry, playing a vital role in connecting the private sector with government regulatory bodies. This has been especially crucial in shaping policy frameworks that benefit the local printing industry. As part of its ongoing strategy, the company remains focused on ensuring that the voices of printers and publishers are heard at every level.
As the company concludes its Customer Service Week festivities, DCS Integrated Media remains committed to raising industry standards. With IPPPEX 2024 on the horizon, the company is poised to once again bring together the diverse players in the printing value chain for meaningful conversations that will shape the future of the industry.
